FAQS

Can I get on the guest list?

Can I guarantee entry?

Although we can’t guarantee entry, we’d recommend you arrive early, put your name on the guest list, have identification and dress to impress.

Can I decorate the table we’ve requested?

Unfortunately strictly only a few helium balloons are permitted. Absolutely no other decorations!

I’ve booked some tables. Can under 21s come if a special occasion?

Fridays and Saturdays we operate an over 21’s policy. Under 21s are welcome any other day of the week.

Is there a dress code?

Fridays and Saturdays, we operate an over 21s policy, our dress code is smart casual and generally guests ‘dress to impress’

What if I’m late for my reservation?

We are a very popular venue and can only guarantee to hold your area for 15 minutes post your arrival time.

Does it cost to reserve a table or area?

No. For reservations of 25 and 50 guests and over, we kindly ask for a pre-authentication of a credit or debit card. *NB – no amount will be deducted from your card should you arrive, however, a sum of £50 or £100 respectively, will be processed as a non-arrival fee should your party not attend on the night. Please note that if less than 80% of your guests arrive, the deposit will be retained as a non-arrival fee.*

 

 

What time does the bar open and close?

7am through to 11pm Sunday and Monday, Tuesday through Thursday at midnight and 1am at the weekend. Hotel Residents must vacate the bar area within half an hour of closing time.

Why can group food only be displayed until 9.30pm?

We don’t have the space.

Can I request a table?

Can I hire the whole venue?

Although we get a lot of enquiries, we cannot offer exclusive use, as we have an obligation to provide Hotel guests access to the lounge.

However, please do not let this put you off, as many party organisers choose to reserve areas for large parties and we ensure an intimate and exclusive atmosphere for their guests.

We regularly host large groups whilst being open to Hotel guests and limit access to the public.  We are happy to offer your guests a specific area and a tailored guest list.

What type of music do you have on week-ends?

Commercial, R&B and hip hop, mellow island beats, some 90s classic and easy house – depends on the DJ a little

Do you take requests for the DJ?

Unfortunately no