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Hotel Bosco | Boutique Hotel for Surbiton, Kingston Upon Thames & London

Terms & Conditions. . .

Please note that your booking is subject to our standard terms and conditions.

Check-in / Check-out
Check-in time after 14:00 hours. Check-out time before 11:00 hours.

Early Check-in and Late Check-out
Maybe available please contact reservations or the front desk upon arrival.

Non Smoking
For the comfort of our guests all bedrooms are designated as non-smoking and the hotel appreciates the co-operation of its guests. A bedroom recovery charge of £140 will be applied in the event of this policy being breached.

Reservations and Changes
Bedroom Rates are quoted in £GBP and include VAT, Parking, Internet Access and The Bosco Pantry Breakfast. Credit or debit card details are required in order to guarantee your bedroom reservation. Your card details will be sent encrypted to us. Flexible rates are paid upon departure. All advance rates, promotion and weekend break bookings will be charged to your credit or debit card at the time of booking. Bedrooms will be held all night for arrival. Preauthorisation of your credit or debit card will be required upon arrival. When your booking is complete, you will be issued with a confirmation number. Please bring this confirmation number with you, together with proof of your identity, when you check-in. The persons named in a booking must be the persons who actually will be staying. Check-in will be denied to anyone not accompanied by the person named in the booking.

Cancellations and Non-arrivals
Please note Hotel Bosco has a cancellation and non-arrivals policy for flexible and corporate rates. Please note that cancellations received less than 48 hours prior to the date of arrival will incur a charge of 100% of the room rate and all cancellations must be received in writing.

Room rates shown on our website are per room, per night and include all taxes. Corporate account room rates agreed are confidential between the company and the hotel of which VAT is excluded.

We reserve the right to charge your credit or debit card for any damage done to your room during your stay or for any items that are missing when you leave.

Pets Policy
No pets, guide dogs allowed.

Privacy Policy and Data Protection
We take our customers’ privacy very seriously. We absolutely do not share information about our guests with others.

Legal notice

Use of the Hotel Bosco Web Sites by Children

The Bosco web site contains information on licensed venues and alcoholic products; therefore it is not suitable to be viewed by children. Bosco encourages parents and guardians to spend time online with their children and to participate in the interactive activities offered on sites their children visit. However no information should be viewed, submitted to, or posted at, Hotel Bosco’s web sites by visitors under 18 years of age.

No Responsibility for User Content

Hotel Bosco is not responsible for content submitted by the users of any Hotel Bosco Ltd. web site. Any content is based on the user’s opinion, which may not necessarily represent the opinion held by Hotel Bosco Ltd.

No Responsibility for Errors or Other Inaccuracies

Hotel Bosco Ltd is not responsible for typographic errors or other inaccuracies in the content provided on the Hotel Bosco Sites. Hotel Bosco intends the information contained in its Web Site to be accurate and reliable. However, errors may occasionally occur. Therefore, all information and materials are provided “AS IS” without any warranty of any kind.

Links to Other Web Sites

Hotel Bosco makes no representations whatsoever about any other web sites which you may access from the Hotel Bosco Web Sites. When you access a non-Hotel Bosco web site, please understand that it is independent from any of the Hotel Bosco websites and that Hotel Bosco Ltd has no control over the content on that web site. A link to a non-Hotel Bosco web site does not mean that Hotel Bosco Ltd endorses or accepts any responsibility for the content or use of such web site.

Treatment of Feedback & Responses Provided to Fluid Network

Any comments or materials sent to Hotel Bosco Ltd, including user experiences, feedback data, such as questions, comments, suggestions and any other response shall be deemed to be non-confidential. Hotel Bosco Ltd shall have no obligation of any kind with respect to such response, and Hotel Bosco Ltd shall be free to use, reproduce, distribute and publicly display such comments and materials without limitation. Hotel Bosco Ltd shall also be free to use any ideas, concepts, know-how or techniques contained in such response for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such ideas, concepts or techniques.

Prize draws

Terms and Conditions for competitions and ‘Win a bar tab on your birthday’. Entrants must be over 18 years old and UK residents and must hold a valid passport with any necessary Visas. The employees of Antoinette Hotel Group and Hotel Bosco and associated companies, their families, agents or anyone else connected with the competition are not permitted to enter. The “How to Enter” section forms part of the Terms and Conditions. No purchase is necessary. Entries must be submitted online to Hotel Bosco Ltd. “the Promoter.” A winner will be selected absolutely no later than every 200 day intervals whilst the competition is active.  The promoter reserves the right to remove this promotion at any time and without notice.

The winning entrants will be chosen at random by Hotel Bosco Ltd from all completed and valid entries received. A valid entry constitutes a completed entry form online or feedback form. Entry is limited to one per person. The decision is final and not open to challenge. One winner will receive a £1000 bar tab at Hotel Bosco. All other costs are the responsibility of the winner. The prize must be taken within 30 days.  The persons named as the winner of the prize must redeem the prize and the prize is strictly non-transferable and must be used on one occasion. The prizes featured cannot be combined with any other promotional offer and cannot be transferred or exchanged for cash. The Promoter reserves the right to substitute the prize with a prize of similar value at it’s own discretion.  There is no cash or other alternative in whole or part to any of the prizes on offer.  The prize is non-transferable and non-negotiable.  All information received will be become the property of the Promoter. The Promoter reserves the right to withdraw or amend the competition as necessary due to circumstances outside its control.  Winners will be announced. By entering the competition, all entrants will be deemed to have accepted and agreed to be bound by these rules.  The promotion is in conjunction with Antoinette Hotel Group.

Pricing and Availability Information

Pricing and availability as set forth in the Hotel Bosco Web Sites are subject to change without notice, and may not be available in all countries. The Hotel Bosco Web Sites may contain references to Hotel Bosco Ltd products, services and programs that have not been announced in your country. These references do not imply that Hotel Bosco Ltd intends to announce or make available such products, services or programs in your country. Further, the Hotel Bosco Web Sites may contain references to future planned Hotel Bosco products. Such products are only planned and may not actually be produced. Any planned ship dates mentioned in reference to such future products are estimated ship dates only, and are not guaranteed.

Third Party Company and Products (Real and Fictitious)

Mention of third party companies and products on the Hotel Bosco Websites are for informational purposes only and constitutes neither an endorsement nor a recommendation. Except as may be expressly stated otherwise, all third party products must be ordered directly from the vendor, and all licenses and warranties, if any take place between you and the vendor. All persons and companies listed in any examples on the Hotel Bosco Web Sites are purely fictitious, and resemblance to existing persons and companies is purely coincidental.